FAQ's & Safety At Waterworld

At Waterworld,  you and our staffs safety is No 1, we operate to NZ Govt & Worksafe NZ guidelines for Waterparks

Here are a few things to remember before & during your visit

  • You must be able to swim to participate.  If you can't swim, please don't try to get through our safety checks.
     

  • We only allow kids 5 years and older. Kids 5-9 years old must be accompanied by a supervising and paying guardian. (2 kids per guardian) This guardian must stay within 2m of the kids at all times. Failure to comply may result in removal from the waterpark.
     

  • We supply Hutchwilco (NZ Made) lifejackets for everyone to wear. Please do not bring your own lifejackets.
     

  • The waterpark may be in a one way direction due to COVID-19 social distancing rules. Our staff will explain during the briefings.
     

  • Most of our staff are qualified lifeguards
     

  • We operate at Beaches that are tidal, at lower tides some obstacles may be closed. We recommend older and more confident kids visit 2 hours either side of high tide
     

  • In the event of a cancellation due to weather we will refund or reschedule your booking (details will be in the cancellation email ) 

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