How to Reschedule your booking or redeem your pass

Plans change, weather change and the unexpected turns up - we understand which is why our system is setup so you have access to your bookings/passes so that you add/cancel or reschedule them yourself 24/7

Bookings are not refundable if we have other events in the area within 14 days of your cancellation

To RESCHEDULE your booking

  1. If you created and account when you purchased your tickets (which we strongly recommend you do) in the top right hand corner of every page, Look for "Log In" (if you are on a laptop/computer) 
    or a blue circle with a + sign (from a mobile device) 

  2. Enter the email address and password you created when you purchased your tickets

  3. Once inside your account you can see your current bookings and reschedule to suit

For more Booking questions please see our FAQ section